Terms of Service
NEXTELCO LLC

Last Updated: April 10, 2024

  1. Introduction

Welcome to NEXTELCO LLC ("NEXTELCO," "we," "us," or "our"). By accessing or using our website, platform, and services (collectively, the "Services"), you agree to these Terms of Service ("Terms"). Please read these Terms carefully. If you disagree with any part, you may not access our Services.

  1. Company Information

NEXTELCO LLC is a Wyoming Limited Liability Company located at:

30 N Gould St, Sheridan, WY 82801

  1. Services Provided

NEXTELCO offers an Omnichannel Telecom and Customer Relations Platform, providing:

  • SMS services
  • Voice communication services
  • Email communication services
  • AI-driven interactions
  • Customer Relationship Management (CRM)
  • Automated workflows and integrations
  1. User Accounts

To access our Services, you must create an account. You agree to provide accurate and complete information and update it as necessary. You are responsible for maintaining the confidentiality of your login credentials.

  1. Pricing and Payment Terms

Our Services are offered via dynamic pricing structures:

  • Pay-As-You-Go Plans: Pricing dynamically adjusts based on your usage and selected services. Details are provided within your account dashboard.
  • Recurring Plans: Monthly, quarterly, or annual subscriptions available. Billing occurs at the beginning of each billing cycle based on the chosen frequency. Users can upgrade, downgrade, or switch plans via their account dashboard or upon contacting support.

Payment methods include credit cards, debit cards, ACH transfers, or other methods specified on our website. Non-payment will result in service suspension after a grace period specified in your subscription terms.

  1. Usage Policies and Restrictions

You agree to:

  • Comply with all applicable laws, regulations, and industry standards.
  • Not use the Services for unlawful, fraudulent, or harmful activities.
  • Avoid excessive or abusive use of network resources.

Prohibited actions include:

  • Sending unsolicited communications (spam).
  • Harassing or abusing individuals through our platform.
  • Violating intellectual property rights of NEXTELCO or third parties.
  1. Data Privacy and Protection

NEXTELCO is committed to protecting your data. Our Privacy Policy outlines how we collect, use, and safeguard your information. By agreeing to these Terms, you also agree to our Privacy Policy.

  1. Intellectual Property Rights

All Services, content, trademarks, logos, and related intellectual property are owned by NEXTELCO or licensed to NEXTELCO. Your use does not grant ownership or rights beyond those explicitly outlined in these Terms.

  1. Service Availability and Support

NEXTELCO endeavors to provide consistent and reliable Services. However, we do not guarantee uninterrupted service availability. Scheduled maintenance and updates may occasionally limit access temporarily.

We provide customer support through our website or via email. Priority support may be available depending on your subscription level.

  1. Termination of Services

Either party may terminate Services according to the terms of your subscription or immediately in the event of a violation of these Terms. Termination does not exempt you from outstanding obligations or payments due.

  1. Liability and Warranty Disclaimer

NEXTELCO provides Services "as is" without warranty of any kind, express or implied, including merchantability, fitness for a particular purpose, or uninterrupted service availability. NEXTELCO shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of the Services.

Our maximum aggregate liability shall not exceed the amount you paid to NEXTELCO in the twelve months preceding the claim.

  1. Indemnification

You agree to indemnify, defend, and hold harmless NEXTELCO and its affiliates, employees, officers, directors, and agents from and against any claims, damages, losses, or costs arising from your misuse of the Services or violation of these Terms.

  1. Amendments to Terms

NEXTELCO reserves the right to amend these Terms at any time. Amendments will be posted on our website, and notice will be provided via email or account notifications. Continued use constitutes your acceptance of revised terms.

  1. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Wyoming without regard to conflict of law provisions. Disputes shall be exclusively resolved in Sheridan County, Wyoming.

  1. Contact Information

If you have questions about these Terms or our Services, please contact:

NEXTELCO LLC
30 N Gould St
Sheridan, WY 82801
Email: hello@nextelco.io
Phone: (877) 358-3532