Privacy Policy

NEXTELCOAI LLC

Last Updated: April 10, 2024

Introduction

NEXTELCOAI LLC ("NEXTELCOAI," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Omnichannel Telecom and Customer Relations Platform ("Services").

Information We Collect

We may collect information including:

• Personal Information: Name, email address, phone number, billing details, and company information.
• Account Information: Login credentials, subscription details, service usage data.
• Communication Data: Content of messages, calls, emails, SMS, and other communications managed through our platform.
• Technical Information: IP address, browser type, device information, operating system, and other analytics.

How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our Services.
• Process transactions and billing.
• Offer customer support.
• Communicate updates, service alerts, promotional offers, or important notices via email, phone, or SMS.
• Ensure compliance with legal obligations and protect against fraud or misuse.

Communication Disclaimer

By providing your contact information, you consent to receive communications from NEXTELCOAI via calls, emails, and text messages regarding your account, our Services, promotions, or updates. Messaging frequency and rates may vary based on your chosen plan or interaction.

Data Protection and Security

NEXTELCOAI takes reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We implement industry-standard security practices, encryption, and access controls.

We Do Not Sell Your Data

NEXTELCOAI LLC does not sell, rent, trade, or otherwise transfer your personal information, including phone numbers, emails, or communication records, to third parties for marketing or sales purposes.

Sharing Information with Third Parties

We may share information only in these limited cases:

• With trusted third-party service providers necessary for operating our Services.
• Compliance with legal obligations, such as court orders, subpoenas, or governmental requests.
• In case of business transitions such as mergers, acquisitions, or sales of company assets.

Cookies and Tracking Technologies

NEXTELCOAI uses cookies and similar technologies to enhance user experience, analyze usage, and personalize content. You can control cookie preferences through your browser settings.

User Rights and Choices

You have the right to:

• Access, update, or delete your personal information through your account settings.
• Opt-out of promotional emails or text messages via provided unsubscribe links or by contacting support.
• Request data portability or withdraw consent at any time.

Data Retention

We retain your information as long as necessary to provide Services or comply with legal, tax, or accounting requirements. Data retention periods vary based on data type and usage.

Children's Privacy

Our Services are not directed at children under 13, and we do not knowingly collect personal information from children under this age.

Changes to This Privacy Policy

NEXTELCOAI LLC may periodically update this Privacy Policy. Updates will be posted on our website, and we will notify you via email or account notifications. Continued use of our Services constitutes acceptance of updated terms.

Contact Information

If you have questions or concerns regarding our Privacy Policy or data practices, contact us at:

NEXTELCOAI LLC
30 N Gould St
Sheridan, WY 82801
Email: hello@web.nextelco.stagingserver.io
Phone: (877) 358-3532